TERMS OF SERVICE

These Terms of Service were last modified on 1-1-2021. By accepting a quote, proceeding with a project or entering into business of any kind with Special Forces Art Department you are agreeing to the following terms of service. It is recommended that you review these terms each time you place an order incase updates have been made. If you are placing an order in the name of a company, organization or another person (for example your own customer) you must be legally authorized to do so. Upon completion of your project, your payment will be due even if you do not receive payment from the company, organization or person that you placed the order for.

Typically payment is not due until you approve your finished design however for orders larger than $200 a deposit may be required to begin your project. If you are unsatisfied with my services before approval of your project we can discuss what went wrong and if we cannot come to a satisfactory resolution about the problem, you will be refunded any deposit made towards your project. This refund does not include any extra expenses that may have been purchased for your project. If you do cancel an order you will not be eligible to receive this or any other offer/promotional price on any future services provided by Special Forces Art Department and prepayment will be required for all future orders.

Approval can take many forms but any communication indicating that you are satisfied with the design will constitute approval. Always check your proofs thoroughly as Special Forces Art Department will not be held responsible for any errors found in a design after it is approved. Once you have approved your final draft proof your payment will be due and your option to cancel the order becomes null and void. Discontinuing communications with Special Forces Art Department during a project does not constitute a cancellation of your order in any way. If all attempts to reach you regarding an unfinished project remain unanswered for 30 days or more then your project will be considered completed and you will be sent your invoice.

Your quote will be based on a plan that we discuss before your project is started. Revisions are a normal part of the design process however, if the plan we discussed changes during the process then your quote will also be subject to change. I will always inform you of any change to your quote before proceeding so you will never receive a bill that is larger than you expected.

Full payment is due upon initial approval of your final draft proof and before you will receive your actual design files for use. Invoices not paid in full within 15 days of your project's initial approval will be charged a 1.5% per month interest charge. Further adjustments to your project after approval do not extend your payment due date in any way. If payment is ever past due then you may be required to make pre-payments on all future orders and you will forfeit any special pricing (such as contract or bulk rate pricing) for all future orders. All artwork and designs (including modifications to existing artwork) are the property of Special Forces Art Department (the business identity of the Graphic Designer working on your project) until full payment has been received. Once paid in full, you may use the artwork you purchased here in any way you see fit. Other Graphic Designers will charge you based on how much you plan to use your artwork or how many pieces you have printed. I have never felt this was a logical way to charge for design work. All prices here are based on how complex the art or design is to be. The more complex something is the longer it takes to complete, therefore, the higher the quote will be. Logical and simple with no restrictions on how you use your designs once they are paid in full. I, the Graphic Designer hold the right to display any designs I created in my portfolio. If you do not want your design displayed just let me know in advance and I will respect your wishes.

This is a place to request the services of a professional Graphic Designer online. You will receive your artwork as digital files that meet or exceed printing industry standards. If multiple files are required we will need to get your printing company's specifications before we begin. If you change printing companies or the printing specifications change then there may be additional charges to reformat your files. This is not a printing company and no printed reproductions will be provided as part of your purchase. The digital files you purchase here will be setup according to printing industry standards or as specified by your printing company. If your printing company ever has a problem with one of your files they can always contact me, your Graphic Designer. Projects are not copyrighted here however a copyright release letter will be furnished upon request after full payment has been made. In the case of embroidery your files will need to be digitized by your embroidery company (which they may charge you for). The files created by Special Forces Art Department are not embroidery files.

If you are located in Pennsylvania, or request a physical print or disc of your project from me, it is Pennsylvania law that I add an additional 6% Sales Tax to your original quote.

If you submit any copyrighted materials of any kind (including but not limited to: photos, logos, designs, written materials) for use in one of your projects you must either be the owner of the copyright on said materials, or have the appropriate written permission from the copyright owner. Subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce said materials. Under no circumstances will Special Forces Art Department be liable for specific, individual, or consequential damages. In submitting any materials to be used in your projects, you (the client) agree to protect Special Forces Art Department from economic loss and any other harmful consequences that could arise in connection with the work. This means that the client will hold Special Forces Art Department harmless and save, indemnify, and otherwise defend Special Forces Art Department against claims, demands, actions, and proceedings on any and all grounds. This will apply regardless of responsibility for negligence. To support these warranties, you (the client) agree to indemnify and hold Special Forces Art Department harmless for all liability, damages, and attorney fees that may be incurred in any legal or out of court action connected with copyright infringement involving the work produced or provided.